Refund policy
Return & Refund Policy
At Inno8 Living, we stand behind the quality of our products and are committed to ensuring your satisfaction. If you're not completely happy with your purchase, we're here to help.
30-Day Returns
We offer a 30-day return period from the date your order is delivered.
To be eligible for a return:
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The item must be unused and in its original condition.
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The item must be returned in its original packaging.
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Proof of purchase or order confirmation is required.
Damaged, Defective, or Incorrect Items
Please inspect your order upon arrival.
If your item arrives damaged, defective, or if you receive the wrong product, please contact us within 48 hours of delivery. Include photos of the issue so we can review and resolve it as quickly as possible.
How To Start A Return
To initiate a return, please contact us at:
Our support team will provide return instructions and assist you throughout the process.
Please do not send items back without contacting us first.
Non-Returnable Items
The following items cannot be returned:
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Gift cards
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Personalized or custom-made products
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Clearance or final-sale items
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Personal care products that have been opened or used
Refunds
Once your returned item has been received and inspected, we will notify you of the status of your refund.
If approved, your refund will be issued to your original payment method within 5–10 business days.
Please note that processing times may vary depending on your bank or payment provider.
Contact Us
If you have any questions regarding returns or refunds, please contact us at:
Thank you for choosing Inno8 Living.
Smart Living Made Simple.