Q: How long does shipping take?
A: Orders ship within 1-2 business days and typically arrive within 2-3 weeks. Every order includes free tracked shipping, so you'll always know exactly where your package is.

Q: Do you ship internationally?
A: We currently ship within the United States. Reach out to us directly if you're outside the US and we'll see what's possible.

Q: What's your return policy?
A: All orders come with a 30-day money-back guarantee. If you're not satisfied, contact us within 30 days of delivery for a full refund.

Q: Is checkout secure?
A: Yes, all payments are processed through a secure, encrypted checkout. We accept all major credit cards, Shop Pay, and other trusted payment methods.

Q: Will the robot vacuums work on all my floors?
A: Yes — our robot vacuums are designed to transition smoothly between carpet, tile, and hardwood, automatically adjusting suction for each surface.

Q: How loud are your robot vacuums?
A: They run at a quiet volume, comfortable enough to use while you're home, working, or relaxing in another room.

Q: Do I need to be home for the vacuum to clean?
A: No — schedule cleanings from the app anytime, from anywhere. It cleans on its schedule and returns to its dock automatically.

Q: Will it work with pets in the house?
A: Yes, our robot vacuums are built to handle pet hair effectively, including daily shedding from dogs and cats.

Q: How effective are your air purifiers?
A: Our air purifiers use HEPA filtration designed to remove up to 99.9% of common airborne pollutants, automatically and continuously.

Q: Do your products come with a warranty?
A: Yes, all Inno8 Living products include manufacturer warranty coverage against defects.

Q: How do I contact customer support?
A: Email us anytime at inno8living@gmail.com — we're happy to help with any questions before or after your purchase.

Q: Can I track my order after it ships?
A: Yes, you'll receive a tracking number by email as soon as your order ships, so you can follow its progress the whole way.